Prviacy policy

Last Updated: 5th April 2025

Welcome to Talking Pulse Ltd (“we,” “our,” or “us”). We are committed to protecting your personal data and complying with the General Data Protection Regulation (GDPR). This Privacy Policy explains:What personal data we collectHow we use your dataYour rights under GDPRHow we protect your informationBy using our website [talkingpulse.com] (the “Site”), you consent to the data practices described in this policy.

1. Information We Collect1.1 Personal DataWhen you engage with Talking Pulse Ltd, we may collect:Identity Information: Name, email address, phone numberTransactional Data: Payment details (processed securely via third-party payment providers)Technical Data: IP address, browser type, device typeMarketing Preferences: Your preferences for receiving marketing communications1.2 Non-Personal DataWe also collect analytics data, such as:Pages visited on our SiteTime spent on each pageReferral sources (how you found our Site)1.3 Cookies & Tracking Technologies
We use cookies to:
✅ Improve website functionality
✅ Personalize content
✅ Analyze traffic patternsYou can manage cookie preferences via your browser settings.

2. Lawful Basis for Processing Data (GDPR)Under GDPR (Article 6), we process your data based on the following legal grounds:Processing ActivityLegal BasisResponding to inquiriesLegitimate interest (to provide customer support)Sending marketing emailsConsent (you opt-in)Processing paymentsContractual necessity (to complete a transaction)Improving our websiteLegitimate interest (to enhance user experience)Complying with legal obligationsLegal requirement

3. How We Use Your Information
We use your personal data for:
✅ Providing our services
✅ Processing transactions securely
✅ Sending marketing updates (you can opt out anytime)
✅ Improving user experience
✅ Ensuring compliance with legal regulationsWe do not sell or share your data for third-party advertising purposes.

4. How We Share Your InformationWe may share your data with:Service Providers (e.g., payment processors, hosting services)Legal Authorities (if required by law)Business Transfers (in case of mergers or acquisitions)We ensure all third parties comply with GDPR.

5. Data Security MeasuresWe implement strict security measures, including:
🔒 Encryption for sensitive data
🔒 Secure third-party payment processing
🔒 Access controls to limit internal data handlingWhile we follow best practices, no system is 100% secure. We encourage users to practice online safety.

6. Your GDPR Rights
Under GDPR (Articles 15-22), you have the right to:✔ Access Your Data – Request a copy of the data we hold about you
Rectify Data – Correct inaccuracies in your personal information
Erase Your Data ("Right to be Forgotten") – Request data deletion (subject to legal obligations)
Restrict Processing – Limit how we use your data
Object to Processing – Stop certain types of data processing
Data Portability – Request a copy of your data in a structured formatTo exercise these rights, email us at hello@talkingpulse.com with "GDPR Request" in the subject line.

7. International Data TransfersIf you are located in the European Economic Area (EEA), your data may be transferred outside the EEA. We ensure that all transfers comply with GDPR by using:Standard Contractual Clauses (SCCs) approved by the European CommissionData Protection Agreements with service providers

8. Data Retention PolicyWe retain your data only as long as necessary for:
📌 Legal compliance (e.g., tax, accounting)
📌 Contract fulfillment
📌 Business operationsAfter this period, your data is securely deleted.

9. Third-Party Links & ServicesOur Site may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before sharing personal data.

10. Children's PrivacyWe do not knowingly collect data from individuals under 13 years old (or applicable legal age). If you believe a child has provided personal data, contact us immediately.

11. Changes to This Privacy PolicyWe may update this policy periodically. Any changes will be posted with a new “Last Updated” date. We encourage you to review this page regularly.

12. Contact InformationFor any questions or GDPR requests, contact us:
📧 Email: hello@talkingpulse.com

If you believe we have not addressed your GDPR concerns, you have the right to file a complaint with your local data protection authority.