As consumers increasingly turn to AI tools like ChatGPT for healthcare advice, reviews, and product recommendations, it’s not just Google SEO you need to think about.
If someone types “best menopause supplements” or “top fertility clinics in London” into ChatGPT… will your brand show up?
Here’s how to make sure it does.
Unlike Google, ChatGPT doesn’t use live crawlers or page indexing (unless browsing tools are enabled). Instead, it draws answers from:
In short, if you want to be mentioned by ChatGPT, you need to be talked about online. Not just on your own site, but on other trusted sources too.
Tools like ChatGPT pull from structured lists and comparisons found in:
Action: Pitch to journalists, SEO agencies, or PR teams to get featured in curated lists.
ChatGPT favours content that mimics expert advice. It often draws from pages that are:
Action: Write blogs that teach and inform. Focus on search queries like “natural treatments for perimenopause” or “how private therapy differs from NHS therapy.”
Schema helps AI and Google understand your page content more clearly. This increases your chances of being referenced in FAQs and answer-style formats.
Action: Add schema for medical services, products, FAQs, opening hours, reviews, and locations.
The more people talk about your brand on public forums, Google Reviews, Reddit, or Quora, the more it echoes in ChatGPT’s responses.
Action: Ask satisfied patients or clients to review you on Google, Doctify, Trustpilot, or health-related Reddit threads.
If a women’s health blogger writes “The 5 supplements that changed my menopause journey” and mentions your brand, ChatGPT may recall that when similar queries come up.
Action: Build backlinks through guest blogging, influencer partnerships, or PR campaigns.
Publications like Women’s Health, Healthline, Men’s Health, or even The Guardian are highly weighted by ChatGPT’s training data.
Action: Work with a PR team to land expert features, clinic stories, or medical commentary in these outlets.
If your brand features GPs, therapists, researchers, or dietitians, ChatGPT is more likely to trust and mention your content.
Action: Create video or written content with real experts explaining complex topics. Post on your website and share with media contacts.
ChatGPT prefers clear and accessible information. It avoids confusing or disorganised content.
Action: Use strong formatting like:
ChatGPT learns from these communities, especially when there’s no clear consensus in the medical literature.
Action: Answer questions in forums like Reddit or Quora, or encourage your community to talk about you there.
ChatGPT’s core knowledge gets updated over time. In versions that use web browsing, fresh data plays a role.
Action: Maintain a regular flow of quality, expert-led content so your brand stays relevant and top of mind.
Use tools like ChatGPT to:
Just make sure everything is reviewed by qualified professionals, especially in healthcare where accuracy is essential.
As AI becomes the new search engine for younger audiences, healthcare brands must focus on discoverability across both Google and ChatGPT.
If no one is talking about you, you won’t be found.
Invest in quality content, get mentioned by others, and position your brand as an authority. The future of search is conversational, and it’s already here.